Kohort Beta - FAQ

What is Kohort?

Kohort is a simple, web based video meeting tool for remote teams. It brings more focus to team conversations, makes it easier to catch up on missed meetings to find relevant takeaways, and increases visibility into conversation topics across the organization.

How can we access Kohort?

Kohort is in open beta, but access is currently limited to Google login account login. To sign up and begin using Kohort, just go to Kohort sign up, and sign in with your Google Workspace company account or your personal Gmail.
When using Kohort with Google Workspace accounts, all users in the given domain will be able to see meetings and recording in Open rooms on their Kohort dashboard. Personal (Gmail) accounts can only create Private and Public rooms. Learn more about rooms and access here.
We currently only support the Chrome browser on MacOS and Windows. Support for more browsers and mobile devices will be offered in the future.

How can we get help?

Visit the Help Center to learn how to use Kohort.
For any questions or to get help from our team, please email support@kohort.io. We typically reply within one business day.

Who is the company behind Kohort?

Kohort is a Geometer startup. Geometer is a San Francisco based startup incubator, founded by Rob Mee, previously CEO of Pivotal. Kohort is led by Dan Podsedly, previously a VP at Pivotal and the general manager of Pivotal Tracker.
Our office is located at 530 Jackson St, Floor 3, San Francisco, CA 94133.

Where does Kohort store our data including meeting recordings, notes, and transcripts?

The Kohort application, web servers, and application database are hosted in a secure Google Cloud Platform production environment, with oAuth based access control.
All application network traffic is encrypted and data is encrypted at rest in the application DB as well as third party services.
We use the daily.co platform for video and audio streaming. Video recordings are streamed from Mux, a widely used, secure video streaming platform.
Meeting transcripts are generated by the Rev.ai speech to text API.
Communication with 3rd party APIs is via SSL and/or secure websocket (WSS) connections.
Third Party Security Documentation

How does access control work in Kohort?

All conversations in Kohort happen in meeting rooms, and rooms can be created by anyone in the organization.
There are three types of Kohort meeting rooms - open, private, and public.
All members of your Google Workspace domain have access to any open rooms, and can add, edit, and delete topics, join conversations in those rooms, and see or delete saved conversation recordings.
Private rooms are only accessible to those that have been explicitly added to the room by the person who created the room, or existing room members.
Public rooms can be accessed by anyone with a Google account if they know the room URL.

What data retention policy does Kohort have in place?

Kohort retains all user data including room information, meeting notes (topics and outcomes), video recordings, and transcripts until they are explicitly deleted through the Kohort UI. Users can delete individual meeting recordings, or entire meeting rooms, which deletes all room information including saved recordings, transcripts, and meeting notes.
Transient processing information is deleted automatically from our 3rd party services including Daily.co and Rev.ai.
To delete all information in your Kohort company account in bulk, please email support@kohort.io.

What other policies does Kohort have?

In order to access Kohort, all users are required to accept the Kohort beta service terms as well as the privacy policy.